{"id":466,"date":"2026-05-26T13:59:18","date_gmt":"2026-05-26T04:59:18","guid":{"rendered":"https:\/\/automaster.co.kr\/post\/%ec%82%ac%eb%82%b4-%ec%8b%9c%ec%8a%a4%ed%85%9c%ea%b3%bc-crm-%ec%97%b0%eb%8f%99%ec%9c%bc%eb%a1%9c-%ec%97%85%eb%ac%b4-%ec%9e%90%eb%8f%99%ed%99%94-%ec%8b%9c%ec%9e%91%ed%95%98%ea%b8%b0\/"},"modified":"2026-05-26T13:59:18","modified_gmt":"2026-05-26T04:59:18","slug":"%ec%82%ac%eb%82%b4-%ec%8b%9c%ec%8a%a4%ed%85%9c%ea%b3%bc-crm-%ec%97%b0%eb%8f%99%ec%9c%bc%eb%a1%9c-%ec%97%85%eb%ac%b4-%ec%9e%90%eb%8f%99%ed%99%94-%ec%8b%9c%ec%9e%91%ed%95%98%ea%b8%b0","status":"publish","type":"post","link":"https:\/\/automaster.co.kr\/post\/%ec%82%ac%eb%82%b4-%ec%8b%9c%ec%8a%a4%ed%85%9c%ea%b3%bc-crm-%ec%97%b0%eb%8f%99%ec%9c%bc%eb%a1%9c-%ec%97%85%eb%ac%b4-%ec%9e%90%eb%8f%99%ed%99%94-%ec%8b%9c%ec%9e%91%ed%95%98%ea%b8%b0\/","title":{"rendered":"\uc0ac\ub0b4 \uc2dc\uc2a4\ud15c\uacfc CRM \uc5f0\ub3d9\uc73c\ub85c \uc5c5\ubb34 \uc790\ub3d9\ud654 \uc2dc\uc791\ud558\uae30"},"content":{"rendered":"

\uae30\uc874 \ub808\uac70\uc2dc \uc2dc\uc2a4\ud15c\uacfc \uc0c8\ub85c\uc6b4 \ub3c4\uad6c\uc758 \uc5f0\uacb0 \ubc29\uc2dd<\/h2>\n

\ub9ce\uc740 \uae30\uc5c5\uc774 \uc774\ubbf8 ERP\ub098 \uc0ac\ub0b4 \uc804\ud654 \uc2dc\uc2a4\ud15c(PBX) \uac19\uc740 \ub808\uac70\uc2dc \uc2dc\uc2a4\ud15c\uc744 \uc6b4\uc601 \uc911\uc785\ub2c8\ub2e4. \uc5ec\uae30\uc5d0 \ucd5c\uc2e0 \ud611\uc5c5 \ud234\uc778 \uc90c(Zoom)\uc774\ub098 \uc0dd\uc131\ud615 AI \ub3c4\uad6c\ub97c \ub3c4\uc785\ud560 \ub54c \uac00\uc7a5 \ud070 \uace0\ubbfc\uc740 \uae30\uc874 \ub370\uc774\ud130\uc640\uc758 \ud638\ud658\uc131\uc785\ub2c8\ub2e4. \ub2e8\uc21c\ud788 \ud504\ub85c\uadf8\ub7a8\uc744 \uc124\uce58\ud558\ub294 \uac83\uc744 \ub118\uc5b4, \uae30\uc874\uc5d0 \uc4f0\ub358 \uace0\uac1d \ub370\uc774\ud130\ubca0\uc774\uc2a4(DB)\uc640 \uc0c8\ub85c \ub3c4\uc785\ud558\ub294 \uc194\ub8e8\uc158\uc744 \uc5b4\ub5bb\uac8c \uc5f0\uacb0\ud558\ub290\ub0d0\uac00 \ud575\uc2ec\uc785\ub2c8\ub2e4. ECS\ud154\ub808\ucf64 \uac19\uc740 \uc804\ubb38 \uc5c5\uccb4\ub97c \ud1b5\ud574 \uc778\uc99d \uc5d4\uc9c0\ub2c8\uc5b4\uac00 \uc5f0\ub3d9 \uc791\uc5c5\uc744 \uc9c4\ud589\ud558\uba74 \uae30\uc874 \uc778\uc0ac DB\uc640 \ud074\ub77c\uc6b0\ub4dc \uc804\ud654 \uc2dc\uc2a4\ud15c\uc744 \ub9e4\ub044\ub7fd\uac8c \ud569\uce60 \uc218 \uc788\uc9c0\ub9cc, \ube44\uc6a9\uc740 \uc5c5\uccb4\ub9c8\ub2e4 \ub2e4\ub974\uba70 \uc2dc\uc2a4\ud15c \ubcf5\uc7a1\ub3c4\uc5d0 \ub530\ub77c \ub3c4\uc785 \uae30\uac04\uc774 2\uc8fc\uc5d0\uc11c \uae38\uac8c\ub294 \uba87 \ub2ec\uae4c\uc9c0 \uac78\ub9ac\uae30\ub3c4 \ud569\ub2c8\ub2e4.<\/p>\n

CRM \ub9c8\ucf00\ud305 \ud6a8\uc728\uc744 \ub192\uc774\ub294 \ub370\uc774\ud130 \ud65c\uc6a9\ubc95<\/h2>\n

\uace0\uac1d\uad00\ub9ac(CRM)\ub294 \ub2e8\uc21c\ud788 \uace0\uac1d \uc815\ubcf4\ub97c \uc313\uc544\ub450\ub294 \uac83\uc774 \uc544\ub2c8\ub77c, \uc774\ub97c \ub9c8\ucf00\ud305\uc5d0 \uc5b4\ub5bb\uac8c \ud65c\uc6a9\ud558\ub290\ub0d0\uac00 \uc911\uc694\ud569\ub2c8\ub2e4. \ucd5c\uadfc \uc758\ub958\ub098 \ucee4\uba38\uc2a4 \uae30\uc5c5\ub4e4\uc740 \uc790\uc0ac\ubab0 \uc911\uc2ec\uc758 CRM \ub9c8\ucf00\ud305\uc744 \ud1b5\ud574 \uc7ac\uad6c\ub9e4\uc728\uc744 \ub04c\uc5b4\uc62c\ub9ac\ub294 \uc804\ub7b5\uc744 \uc4f0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \ud2b9\uc815 \uace0\uac1d\uc774 \uc5b4\ub5a4 \uc0c1\ud488\uc744 \uad6c\ub9e4\ud588\ub294\uc9c0 \uae30\ub85d\ud558\uace0 \uc774\ub97c \uae30\ubc18\uc73c\ub85c \uc790\ub3d9\ud654\ub41c \ub9de\ucda4\ud615 \uba54\uc2dc\uc9c0\ub97c \ubc1c\uc1a1\ud558\ub294 \uc2dd\uc785\ub2c8\ub2e4. \uc678\ubd80 DB\ub97c CRM\uacfc \uc5f0\uacb0\ud558\uba74 \uc0ac\ub78c\uc774 \uc77c\uc77c\uc774 \uc218\uc791\uc5c5\uc73c\ub85c \uace0\uac1d \ub9ac\uc2a4\ud2b8\ub97c \uc815\ub9ac\ud560 \ud544\uc694\uac00 \uc5c6\uc2b5\ub2c8\ub2e4. \ub2e4\ub9cc, \ub370\uc774\ud130 \uc5f0\ub3d9 \ucd08\uae30 \ub2e8\uacc4\uc5d0\uc11c \uc815\ubcf4 \ubcf4\uc548 \uc124\uc815\uc774\ub098 \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638 \uc815\ucc45\uc744 \uc81c\ub300\ub85c \uac16\ucd94\uc9c0 \uc54a\uc73c\uba74 \ub098\uc911\uc5d0 \ud070 \uc218\uc815 \ube44\uc6a9\uc774 \ubc1c\uc0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

AI \uc5d0\uc774\uc804\ud2b8\ub97c \uc774\uc6a9\ud55c \ubc18\ubcf5 \uc5c5\ubb34 \uc790\ub3d9\ud654<\/h2>\n

\ucd5c\uadfc\uc5d0\ub294 \ub178\uc158 \uac19\uc740 \ud234\uc5d0 \uc678\ubd80 \ub370\uc774\ud130\ubca0\uc774\uc2a4\ub97c \uc5f0\uacb0\ud574 AI \uc5d0\uc774\uc804\ud2b8\uac00 \uc9c1\uc811 \uc5c5\ubb34\ub97c \ucc98\ub9ac\ud558\uac8c \ub9cc\ub4dc\ub294 \ubc29\uc2dd\uc774 \ub9ce\uc774 \uc4f0\uc785\ub2c8\ub2e4. \uc608\uc804\uc5d0\ub294 \ucf54\ub529 \uc9c0\uc2dd\uc774 \uc5c6\uc73c\uba74 \uc774\ub7f0 \uc5f0\ub3d9\uc774 \ubd88\uac00\ub2a5\ud588\uc9c0\ub9cc, \uc774\uc81c\ub294 API\ub97c \uae30\ubc18\uc73c\ub85c CRM\uc774\ub098 \ud5ec\ud504\ub370\uc2a4\ud06c\uc640 \uc5f0\uacb0\ud558\ub294 \ub09c\uc774\ub3c4\uac00 \ub0ae\uc544\uc84c\uc2b5\ub2c8\ub2e4. \ud2b9\ud788 \ud074\ub85c\ub4dc(Claude)\uc640 \uac19\uc740 \ubaa8\ub378\uc744 \uc0ac\ub0b4 \ud3ec\ud138\uc774\ub098 \uac1c\ubc1c \ud658\uacbd\uc5d0 \ubd99\uc774\uba74, \ubcf5\uc7a1\ud55c \ub370\uc774\ud130 \uc870\ud68c\ub098 \ub2e8\uc21c \ubb38\uc758 \uc751\ub300\ub97c AI\uac00 \ub300\uc2e0 \ucc98\ub9ac\ud558\uac8c \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub355\ubd84\uc5d0 \uc9c1\uc6d0\uc740 \ubc18\ubcf5\uc801\uc778 \ub8e8\ud2f4 \uc791\uc5c5\uc5d0\uc11c \ubc97\uc5b4\ub098 \uc880 \ub354 \uc0dd\uc0b0\uc801\uc778 \uae30\ud68d\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uac8c \ub429\ub2c8\ub2e4.<\/p>\n

\uc911\uc18c\uae30\uc5c5\uc774 \uc2dc\ub3c4\ud574 \ubcfc \ub9cc\ud55c \uc790\ub3d9\ud654 \uc0ac\ub840<\/h2>\n

\uaddc\ubaa8\uac00 \uc791\uc740 \uae30\uc5c5\uc77c\uc218\ub85d \ucd08\uae30\ubd80\ud130 \uac70\ucc3d\ud55c \uc2dc\uc2a4\ud15c\uc744 \uad6c\ucd95\ud558\uae30\ubcf4\ub2e4 \ud2b9\uc815 \ud504\ub85c\uc138\uc2a4\ubd80\ud130 \uc790\ub3d9\ud654\ud558\ub294 \uac83\uc774 \uc720\ub9ac\ud569\ub2c8\ub2e4. \uc2e4\uc81c \uc911\uc18c\uae30\uc5c5 \uc0ac\ub840\ub97c \ubcf4\uba74, \uc911\ub300\uc7ac\ud574\ucc98\ubc8c\ubc95 \ub300\uc751\uc744 \uc704\ud55c \uc218\uc2dc\uc704\ud5d8\uc131 \ud3c9\uac00\ub97c \uc790\ub3d9\ud654\ud558\uac70\ub098, \uacf5\uacf5\uc870\ub2ec \ud50c\ub7ab\ud3fc\uc5d0 \uc0c1\ud488\uc744 \ub4f1\ub85d\ud558\ub294 \uc791\uc5c5\uc744 \uc2dc\uc2a4\ud15c\ud654\ud558\ub294 \uc2dd\uc785\ub2c8\ub2e4. \ucc98\uc74c\ubd80\ud130 \ubaa8\ub4e0 \ubd80\uc11c\ub97c \uc544\uc6b0\ub974\ub294 \ub300\uaddc\ubaa8 \ud504\ub85c\uc81d\ud2b8\ub97c \uc2dc\uc791\ud558\uba74 \uc608\uc0b0 \ubd80\ub2f4\uc774 \ud06c\uace0 \ub0b4\ubd80 \ubc18\ubc1c\ub3c4 \uc0dd\uae38 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c CRM \uc790\ub3d9\ud654\ub098 \uac04\ub2e8\ud55c \ub370\uc774\ud130 \uc5f0\ub3d9\ubd80\ud130 \uc2dc\uc791\ud574 \uc810\uc9c4\uc801\uc73c\ub85c \ubc94\uc704\ub97c \ub113\ud788\ub294 \ubc29\uc2dd\uc774 \uc2e4\ubb34 \ud604\uc7a5\uc5d0\uc11c\ub294 \ub354 \ud754\ud558\uac8c \ubcfc \uc218 \uc788\ub294 \ubaa8\uc2b5\uc785\ub2c8\ub2e4.<\/p>\n

\ub3c4\uc785 \uc804 \ubc18\ub4dc\uc2dc \ud655\uc778\ud574\uc57c \ud560 \ud604\uc2e4\uc801\uc778 \uc81c\uc57d<\/h2>\n

\uc2dc\uc2a4\ud15c \uc5f0\ub3d9\uc774 \ub9cc\ub2a5\uc740 \uc544\ub2d9\ub2c8\ub2e4. \ubb34\uc5c7\ubcf4\ub2e4 \ub3c4\uc785\ud558\ub824\ub294 \uc2dc\uc2a4\ud15c\uc774 \uae30\uc874\uc758 ERP\uc640 \uc5bc\ub9c8\ub098 \uc798 \ud638\ud658\ub418\ub294\uc9c0\uac00 \uac00\uc7a5 \ud070 \uac78\ub9bc\ub3cc\uc785\ub2c8\ub2e4. \ub9cc\uc57d \uae30\uc874\uc5d0 \uc0ac\uc6a9 \uc911\uc778 \uc18c\ud504\ud2b8\uc6e8\uc5b4\uac00 \ub9e4\uc6b0 \uc624\ub798\ub41c \ubc84\uc804\uc774\uac70\ub098 VB(Visual Basic) \uae30\ubc18\uc758 \ud3d0\uc1c4\ud615 \uc2dc\uc2a4\ud15c\uc774\ub77c\uba74 \uc5f0\ub3d9\uc774 \uc544\uc608 \ubd88\uac00\ub2a5\ud558\uac70\ub098 \ubcc4\ub3c4\uc758 \ube0c\ub9bf\uc9c0 \ud504\ub85c\uadf8\ub7a8\uc744 \uc0c8\ub85c \uc9dc\uc57c \ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7f0 \uacbd\uc6b0 \ubc30\ubcf4\ub2e4 \ubc30\uaf3d\uc774 \ub354 \ucee4\uc9c8 \uc218 \uc788\uc73c\ubbc0\ub85c, \uc194\ub8e8\uc158 \uc81c\uacf5\uc5c5\uccb4\uc640 \uc0c1\ub2f4\ud560 \ub54c ‘\uae30\uc874 \uc2dc\uc2a4\ud15c \uc5f0\ub3d9\uc774 \uc815\ud655\ud788 \uc5b4\ub514\uae4c\uc9c0 \uac00\ub2a5\ud55c\uc9c0’ \uad6c\uccb4\uc801\uc778 \uae30\uc220 \ud655\uc778\uc11c\ub97c \uc694\uad6c\ud558\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4. \uae30\uc220\uc801\uc778 \uc774\uc0c1\uc740 \uc5c6\ub354\ub77c\ub3c4 \uc2e4\uc81c \ud604\uc7a5 \uc9c1\uc6d0\uc774 \uc0c8\ub85c \ubc14\ub010 \uc778\ud130\ud398\uc774\uc2a4\uc5d0 \uc801\uc751\ud558\ub294 \ub370 \uc2dc\uac04\uc774 \ud544\uc694\ud558\ub2e4\ub294 \uc810\ub3c4 \ube7c\ub193\uc9c0 \ub9d0\uc544\uc57c \ud560 \ud604\uc2e4\uc801\uc778 \ubcc0\uc218\uc785\ub2c8\ub2e4.<\/p>\n","protected":false},"excerpt":{"rendered":"

\uae30\uc874 \ub808\uac70\uc2dc \uc2dc\uc2a4\ud15c\uacfc \uc0c8\ub85c\uc6b4 \ub3c4\uad6c\uc758 \uc5f0\uacb0 \ubc29\uc2dd \ub9ce\uc740 \uae30\uc5c5\uc774 \uc774\ubbf8 ERP\ub098 \uc0ac\ub0b4 \uc804\ud654 \uc2dc\uc2a4\ud15c(PBX) \uac19\uc740 \ub808\uac70\uc2dc \uc2dc\uc2a4\ud15c\uc744 \uc6b4\uc601 \uc911\uc785\ub2c8\ub2e4. \uc5ec\uae30\uc5d0 \ucd5c\uc2e0 \ud611\uc5c5 \ud234\uc778 \uc90c(Zoom)\uc774\ub098 \uc0dd\uc131\ud615 AI \ub3c4\uad6c\ub97c \ub3c4\uc785\ud560 \ub54c \uac00\uc7a5 \ud070 \uace0\ubbfc\uc740 \uae30\uc874 \ub370\uc774\ud130\uc640\uc758 \ud638\ud658\uc131\uc785\ub2c8\ub2e4. \ub2e8\uc21c\ud788 \ud504\ub85c\uadf8\ub7a8\uc744 \uc124\uce58\ud558\ub294 \uac83\uc744 \ub118\uc5b4, \uae30\uc874\uc5d0 \uc4f0\ub358 \uace0\uac1d \ub370\uc774\ud130\ubca0\uc774\uc2a4(DB)\uc640 \uc0c8\ub85c \ub3c4\uc785\ud558\ub294 \uc194\ub8e8\uc158\uc744 \uc5b4\ub5bb\uac8c \uc5f0\uacb0\ud558\ub290\ub0d0\uac00 \ud575\uc2ec\uc785\ub2c8\ub2e4. ECS\ud154\ub808\ucf64 \uac19\uc740 \uc804\ubb38 \uc5c5\uccb4\ub97c \ud1b5\ud574…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","imgurl":"https:\/\/img.automaster.co.kr\/w\/coin-moik\/\uc5c5\ubb34\uc790\ub3d9\ud654\uc194\ub8e8\uc158.jpg","downurl":"","footnotes":""},"categories":[2],"tags":[298],"class_list":["post-466","post","type-post","status-publish","format-standard","hentry","category-2","tag-crm"],"_links":{"self":[{"href":"https:\/\/automaster.co.kr\/post\/wp-json\/wp\/v2\/posts\/466","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/automaster.co.kr\/post\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/automaster.co.kr\/post\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/automaster.co.kr\/post\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/automaster.co.kr\/post\/wp-json\/wp\/v2\/comments?post=466"}],"version-history":[{"count":0,"href":"https:\/\/automaster.co.kr\/post\/wp-json\/wp\/v2\/posts\/466\/revisions"}],"wp:attachment":[{"href":"https:\/\/automaster.co.kr\/post\/wp-json\/wp\/v2\/media?parent=466"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/automaster.co.kr\/post\/wp-json\/wp\/v2\/categories?post=466"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/automaster.co.kr\/post\/wp-json\/wp\/v2\/tags?post=466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}